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Hundreds of workers told to stay home as M&S grapples with cyberattack

Marks & Spencer on Oxford Street in central London
Marks & Spencer on Oxford Street in central London (PA Archive)
  • Marks & Spencer has instructed around 200 agency workers at its main clothing and homeware warehouse to stay home due to ongoing disruptions from a cyberattack.
  • The affected agency staff represent approximately 20 per cent of the workforce at the Castle Donington logistics centre. M&S employees were asked to report to work as usual.
  • This incident follows earlier disruptions to M&S's operations, including issues with contactless payments, click-and-collect orders, and a temporary halt to online orders.
  • The cyberattack has negatively impacted M&S's share price, wiping out over £150m of its market value.
  • M&S has apologised for the inconvenience and assured customers that their data remains protected, while also stating that stores remain open.
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