Three internet down: Service not working in some parts of UK

Issues appeared to be occurring in the Newcastle, Hendon, and Golders Green areas

(Credit: Three)

Three's internet appears to have gone down in some parts of the country.

"We’re fixing an issue with our network in this area", a message on its outage checker for a variety of different postcodes around the country.

"We’re sorry for any disruption you experience. Our engineers are working on masts nearby, which means the rest of our network is handling more traffic than usual."

"Updates on our work will be posted here. We’re working as fast as we can to build a better, stronger network in your area."

Three's status checker showed issues with broadband at the Newcastle, Hendon, and Golders Green areas.

According to DownDetector, there are also issues in London, Birmingham, Bedford, Glasgow, and Sheffield.

Three's status checker did not display an error messages for postcodes in those areas. The Independent has reached out to Three for more information.

The issues seemingly began at 12:32pm UK time, reaching a peak one hour later.

EE also appeared to be having issues, with users in Newcastle, Preston, and Gateshead reportedly having issues with their internet connection.

It seems the issue started at 11:52am UK time.

EE's status page showed an error when users attempt to input their postcode to check the status of their connection. "Something's not working as it should. Please try again in a few minutes," it read.

The Independent has reached out to EE for more information.

It appears that all internet providers were affected by the same fire that damaged services from BT and TalkTalk, although that is yet to be officially confirmed.

“We’re aware some of our customers in the Newcastle area are currently experiencing intermittent problems when trying to connect to the internet using BT broadband. This is due to a fire at a local site in Newcastle, which has now been contained. Our engineers are on site and working quickly to resolve this. We apologise to our customers for any inconvenience caused," a BT spokesperson said.