Small print

The response of any sane person to the news that Ofcom, is to investigate the terms of Vodafone contracts will be: "About time - and don't stop with Vodafone." We know that commercial contracts may not be the simplest documents in the world and that vendors need protection as well as buyers. But the verbiage that goes into mobile phone contracts, with their boasts of "free" airtime, standard rates, other rates and multiple exclusions, makes any sensible comparison between competitors impossible. The Plain English campaign has done wonders for official documents. A Simple Contract campaign is what we need now.

The response of any sane person to the news that Ofcom, is to investigate the terms of Vodafone contracts will be: "About time - and don't stop with Vodafone." We know that commercial contracts may not be the simplest documents in the world and that vendors need protection as well as buyers. But the verbiage that goes into mobile phone contracts, with their boasts of "free" airtime, standard rates, other rates and multiple exclusions, makes any sensible comparison between competitors impossible. The Plain English campaign has done wonders for official documents. A Simple Contract campaign is what we need now.