HOW AMUSING I found Ed Broom's letter deploring the appearance of VideoPlus to set video recorders (13 December).
My new video recorder did not respond to my husband's and my own total of some 19 years of tertiary education, so I asked someone with 25 years of post- qualification experience in broadcasting. (Degrees in English, science and law obviously did not suffice.) Some three hours later, his advice was to see if the shop would change it for another model. Welcome to VideoPlus.
Mrs A N Blount
Walthamstow, London
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