Grant Shapps’ 22-point plan for tackling aviation chaos is ‘disappointing’ says travel group

‘Simply no excuse for widespread disruption’ says transport secretary

There were long queues at airports during the Easter holidays (Steve Parsons/PA) (PA Wire)

A 22-point plan by Grant Shapps to tackle air travel chaos is “disappointing” and short-sighted, a senior industry figure said on Thursday after deepening disruption at Heathrow.

The measures were announced by the transport secretary hours after Britain’s busiest airport announced yet more last-minute cancellations, while thousands more bags went undelivered to passengers because of a lack of staff.

“The 22 measures we’ve published today set out what we’re doing to support the industry.,” Mr Shapps said.